Employee Interaction Center Blogs
The Future of SAP HCM and New Podcast Series
In this new podcast series we talk about SAP HCM, SaaS, Business ByDesign, Career OnDemand, Hana and the future for SAP HCM consultants and customers. Sep 28, 2011An Interview with SAP Mentor and HCM Consultant Jarret Pazahanick
Interview with of our co-founder Jarret Pazahanick . Sep 24, 2011SAP's Golden Opportunity to use Co-Innovation to Make better Software
SAP has a great opportunity to increase the use of Co-Innovation throughout the company and truly partner with their customers to build better software. Sep 20, 2011Ten Recommended SAP HCM people to follow on Twitter
Twitter can be a great tool for SAP professionals. Ten people in the SAP HCM ecosystem that I follow and would highly recommend to others. Apr 27, 2011Agent Inbox within the Employee Interaction Center (EIC)
Learn more about the EIC agent inbox, which is a central repository of all incoming EIC requests and emails. Apr 14, 201110 Ways to tell if you are an SAP Expert
10 Ways to tell if you are an SAP Expert and if not what you need to do to become one. Apr 13, 2011Twitter and SAP - Whats in it for You
Find out how Twitter can help SAP professionals with Networking, Industry Events, Information and Visibility. Mar 21, 2011Seven Tips to ensure you hire the Right Consultant
Selecting a consultant can be an important part of any SAP project. Enclosed are seven Tips to ensure you select the right one. Feb 23, 20113 Ways to Sabotage Your Next SAP Consultant Hire
Most everyone working in the SAP ecosystem has a “bad consultant” horror story they can share. Feb 8, 2011ERP Employee Interaction Center Q&A
This article will answer some of the commonly asked questions regarding the SAP ERP Employee Interaction Center. Dec 29, 2010Top 10 SAP Human Capital Management (HCM) Articles of 2010
The top 10 SAP Human Capital Management (HCM) Articles of 2010 are featured in this article. Dec 2, 2010Learn About the Employee Interaction Center - Podcast
Podcast on the SAP Employee Interaction Center (EIC)as well as the overall lessons learned that are applicable for all SAP professionals. Nov 16, 2010Value for SAP Customers to start using Twitter
This article provides the value and reasons why SAP Customers and their Employees should start using Twitter. Oct 27, 2010How to find and follow SAP Content on Twitter
Five step process on how to find and follow SAP Content on Twitter. Sep 20, 2010Five Ways Twitter will Help your SAP Career
Five ways that Twitter will help you in your SAP career. Jul 12, 2010Integration of the Employee Interaction Center (EIC) with Maintain Master Data (PA30)
This blog will outline the integration that SAP offers with maintain master data for customers that are on the ERP version of the Employee Interaction. Jun 21, 2010What is new with the Employee Interaction Center in EHP5
Word is slowly starting to come out on what will be delivered in Enhancement Package 5 (EHP5) for the Employee Interaction Center and although it is subject to change I thought I would share it with the SDN community. May 6, 2010Valuable Lessons to Make the Most of your SAP Career
Five valuable lessons which will help you make the most of your SAP career. Mar. 18, 2010Activity Search Options within the Employee Interaction Center (EIC)
Explores the Activity Search Options within the Employee Interaction Center (EIC). Mar. 2, 2010Employee Search Options within the Employee Interaction Center (EIC)
Explores the Employee Search Options within the Employee Interaction Center (EIC). Jan. 18, 2010What is Planned in EHP5 for Human Capital Management
The enclosed blog will provide some detail as to what's planned to be included in EHP5 for Human Capital Management. Dec. 16, 2009How to Create an Activity within the Employee Interaction Center (EIC)
This blog will outline how to create an EIC activity within the ERP version of the Employee Interaction Center. Nov. 19, 2009How to Implement Computer Telephony Integration (CTI) with the SAP CRM Interaction Center
This blog describes the steps necessary to implement computer telephony integration (CTI) with your SAP CRM Interaction Center. Nov. 11, 2009Keys to Ensure a Successful SAP�s Employee Interaction Center Implementation
The keys to ensure a successful SAP�s Employee Interaction Center Implementation. Oct. 12, 2009Quick Tip: Access All Defined CRM Business Roles in the IC and CRM WebClients In One Easy Step
Here's a quick tip on how to access all the defined business roles via the CRM and IC Web Client without association to the organizational model. Available in CRM 7.0, this is ideal for behnd the scene users. Sep. 29, 2009Employee Interaction Center (EIC) and Solution Types
How to set up Resolutions within the Employee Interaction Center(EIC). Sep. 24, 2009ERP Employee Interaction Center (EIC) What's New and Exciting In Enhancement Pack 4 (EHP4)
This article outlines the new functionality that SAP delivers for the ERP Employee Interaction Center (EIC) in Enhancement Package 4 (EHP4). Jul. 29, 2009Category and Subcategory within the Employee Interaction Center (EIC)
How to best set up Categories and Subcategories within the Employee Interaction Center (EIC). Jul. 10, 2009Employee Interaction Center (EIC) and Business Information Warehouse Reporting
The capabilities of the Business Information Warehouse (BI/BW) as it relates to the Employee Interaction Center. Jul. 8, 2009Choosing A Deployment Option for Employee Interaction Center
SAP currently offers two deployment options for the Employee Interaction Center. This blog provides some answers on how to determine which option is best for your needs. Jul. 1, 2009Employee Interaction Center (EIC) Integration with HCM
How the Employee Interaction Center fits into SAP�s Shared Service model as we as the integration with Human Capital Management (HCM). Jun. 5, 2009SAP CRM 7.0 Account Identification: Multiple Business Partner Confirmation
Account Identification within SAP CRM 7.0 has been enhanced to include scenario coverage for cases where individuals are calling on behalf of other contact persons. This functionality is crucial to Shared Service Centers as well as interaction centers dealing with household account management or family plans. May. 1, 2009Alerts, System Messages, and Broadcast Messages in the Interaction Center
Discover the difference between alerts, system messages, and broadcast messages in the SAP CRM Interaction Center. Learn how to leverage each tool most effectively for providing agents with real-time, relevant, easy-to-find information. Oct. 28, 2008What is Computer Telephony Integration (and Why Do I Need It?)
Learn about Computer Telephony Integration (CTI) and Multi-Channel Integration for the SAP CRM Interaction Center. Add telephony, e-mail, and chat to your call center, contact center, interaction center, or customer care center. Oct. 29, 2007Home | About Us | Services | Clients | Products | Blogs | Consultants | Partners | Contact Us
