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Employee Interaction Center Blogs



Enabling Shared Services: How SAP Can Help – Streamlined Shared Services Delivery

Part 3 of Carrie Lande's blog series talks about how SSF can help companies streamline shared services delivery. Nov 13, 2012


Enabling Shared Services: How SAP Can Help – Cobbled-together Systems for Shared Services Delivery

Part 2 of Carrie Lande's blog series talks about how SSF can help companies streamline shared services delivery. Nov 8, 2012


Enabling Shared Services: How SAP Can Help - the Evolution of Shared Services Delivery in HR

Part 1 of Carrie Lande's blog series talks about how SSF can help companies streamline shared services delivery. Nov 6, 2012


SAP E-Recruiting Now Integrated With SAP Shared Service Framework for HR

SAP E-Recruiting is now integrated with the SAP Shared Service Framework for HR (SSF-HR), allowing the shared services center (SSC) to support recruiters, HR Business Partners (HRBPs) and both internal and external candidates. Oct 16, 2012


SAP New HR Renewal Functionality and Roadmap

A few weeks ago I had an opportunity to visit SAP Labs for a Influencer Briefing and was lucky to get a chance to sit down with Robert Moeller who is a Solution Owner for HR Core On-Premise. Oct 10, 2012


The Real Truth about SAP and SuccessFactors Integration

There is no doubt that integration between SAP and SuccessFactors is the top priority for most SAP HCM customers. My goal in this blog is to set the record straight on where thing actually sit today. Oct 8, 2012


SAP Briefing - Cloud, Mobility and HCM

I recently had the opportunity to attend a briefing with 16 bloggers at the SAP Labs in Palo Alto. It was a day and a half of sessions covering Cloud, Mobility and HANA. Sep 19, 2012


SAP Cloud Strategy - Digging in with SAP Mentors on SuccessFactors, ByDesign, Netweaver Cloud and Ariba

Jon Reed recently pulled together fellow SAP mentors Dick Hirsch , Leonardo De Araujo and myself to talk about SAP HCM/SuccessFactors, Business ByDesign, Netweaver Cloud and Ariba. Sep 11, 2012


SAP HR Uses Shared Service Framework to Help Employees and Showcase Benefits to Customers

With the SAP Shared Service Framework software, the SAP's Global HR organization consolidated its shared services into a single infrastructure. As a result, Global HR has made processes leaner and now gives SAP employees greater transparency into their interactions with HR and HRdirect, an important internal channel for HR services. Aug 8, 2012


New SAP and SuccessFactors Cloud Payroll Offering

SAP and SuccessFactors quietly launched the beta release of cloud payroll for USA, Canada, Mexico, UK, Germany, Switzerland, Netherlands, Australia, Brazil, and India for customers using Employee Central last week. Jul 31, 2012


SuccessFactors and Employee Central - Whats New

This article focuses on the new functionality and fixes that are made available by SuccessFactors in their laatest release for Employee Central. Jul 30, 2012


SAP and SuccessFactors – Staying Informed

Staying informed is a crucial component for long term success for SAP consultants and clients, and enclosed are some recent videos, podcasts, and articles that I would highly recommend. Jun 26, 2012


SAP and SuccessFactors - Mobility, Innovation, Payroll and Charity

Some important topics of interest from SuccessConnect, the SuccessFactors conference held at San Francisco, that I attended. Jun 11, 2012


New SAP HCM Functionality - HR Renewal 1.0

SAP is planning to release some exciting new HCM functionality which they have called “HR Renewal 1.0” that encompasses several solutions including Learning, Employee and Manager Self-Service, Personnel Administration (PA), Organization Management (OM) and HCM Processes and Forms (P&F). Jun 1, 2012


SAP Career - You Owe it to Pay it Forward

One of my lasting memories from the recent SapphireNow and ASUG2012 event was the keynote from Lance Armstrong and would highly recommend watching it. May 22, 2012


How do you become an SAP influencer? Interview with Jarret Pazahanick

Many of you will have read one of Jarret Pazahanick’s blog articles on SCN or seen his tweets under the @SAP_Jarret handle on Twitter. I thought it would be interesting to find out who is the man behind the blogs, how he’s used social media to become a significant influencer in the SAP world and where he’s going next. May 8, 2012


Five Important SAP and SuccessFactors topics I Want to Hear About at SAPPHIRE

Sapphire is a must attend event for SAP HCM and SuccessFactors professionals and there are five important topics I want to get more clarity on and plan to report back after the event with my findings. Apr 4, 2012


8 SuccessFactors People to Follow on Twitter

I thought I would share the SuccessFactors people I enjoy following and get the most value from. Mar 28, 2012


SAP and SuccessFactors - New Videos and Podcasts

Video and Podcasts which discuss the SAP and SuccessFactors Roadmap, Impacts to HCM Customers, Cloud Strategy, HANA, Mobility, Streamwork/Jam, Lars Dalgaard and company culture. Mar 13, 2012


The Future of SAP HCM Consulting and SuccessFactors

The recent SuccessFactors roadmap has provided some clarity on what the future looks like for SAP HCM functional and technical consultants. Well know industry experts provide their insights as to what it means to the overall consulting market in each of their areas. Mar 5, 2012


Top Five Reasons to go to the SAP HR2012 Conference

The top five reasons for SAP HCM professionals to go to the upcoming HR Conference (HR2012) in Las Vegas. Feb 29, 2012


SAP and SuccessFactors Roadmap Analysis

SAP and SuccessFactors have released their initial roadmap and this article outlines the key points as well as provides analysis. Feb 22, 2012


SAP HCM Mobility and Roadmap

Outlines the existing SAP HCM mobile functionally delivered by SAP and Partners as well as the future roadmap. Feb 13, 2012


Signs you Should Not Trust your SAP Consultant

There are several red flags that you should be on the look out for to ensure that you have the best SAP consulting resources and ones that you can trust. Feb 8, 2012


SAP Under Appreciated by Forrester

Forrester recently released a report ranking the major HCM vendors and I have some disagreement with the SAP Payroll score. Feb 1, 2012


Top 10 SAP Human Capital Management (HCM) Articles of 2011

The top 10 SAP Human Capital Management (HCM) Articles of 2011 are featured in this article. Dec 15, 2011


SAP and SuccessFactors Acquisition Q&A

Some questions and answers regarding what SAP announced acquisition of SuccessFactors will mean to both companies. Dec 5, 2011


11 SAP Executives to Follow on Twitter

11 SAP Executives that are leading by example and have embraced social media. Nov 28, 2011


12 SAP Troublemakers

12 "troublemakers" who are always willing to provide SAP some tough love when they need it. Nov 14, 2011


Is SAP Using the Right Mobility Strategy

Does SAP have the right mobility strategy and alternative options to leverage this excellent opportunity. Oct 12, 2011


The Future of SAP HCM and New Podcast Series

In this new podcast series we talk about SAP HCM, SaaS, Business ByDesign, Career OnDemand, Hana and the future for SAP HCM consultants and customers. Sep 28, 2011


An Interview with SAP Mentor and HCM Consultant Jarret Pazahanick

Interview with of our co-founder Jarret Pazahanick . Sep 24, 2011


SAP's Golden Opportunity to use Co-Innovation to Make better Software

SAP has a great opportunity to increase the use of Co-Innovation throughout the company and truly partner with their customers to build better software. Sep 20, 2011


Ten Recommended SAP HCM people to follow on Twitter

Twitter can be a great tool for SAP professionals. Ten people in the SAP HCM ecosystem that I follow and would highly recommend to others. Apr 27, 2011


Agent Inbox within the Employee Interaction Center (EIC)

Learn more about the EIC agent inbox, which is a central repository of all incoming EIC requests and emails. Apr 14, 2011


10 Ways to tell if you are an SAP Expert

10 Ways to tell if you are an SAP Expert and if not what you need to do to become one. Apr 13, 2011


Twitter and SAP - Whats in it for You

Find out how Twitter can help SAP professionals with Networking, Industry Events, Information and Visibility. Mar 21, 2011


Seven Tips to ensure you hire the Right Consultant

Selecting a consultant can be an important part of any SAP project. Enclosed are seven Tips to ensure you select the right one. Feb 23, 2011


3 Ways to Sabotage Your Next SAP Consultant Hire

Most everyone working in the SAP ecosystem has a “bad consultant” horror story they can share. Feb 8, 2011


ERP Employee Interaction Center Q&A

This article will answer some of the commonly asked questions regarding the SAP ERP Employee Interaction Center. Dec 29, 2010


Top 10 SAP Human Capital Management (HCM) Articles of 2010

The top 10 SAP Human Capital Management (HCM) Articles of 2010 are featured in this article. Dec 2, 2010


Learn About the Employee Interaction Center - Podcast

Podcast on the SAP Employee Interaction Center (EIC)as well as the overall lessons learned that are applicable for all SAP professionals. Nov 16, 2010


Value for SAP Customers to start using Twitter

This article provides the value and reasons why SAP Customers and their Employees should start using Twitter. Oct 27, 2010


How to find and follow SAP Content on Twitter

Five step process on how to find and follow SAP Content on Twitter. Sep 20, 2010


Five Ways Twitter will Help your SAP Career

Five ways that Twitter will help you in your SAP career. Jul 12, 2010


Integration of the Employee Interaction Center (EIC) with Maintain Master Data (PA30)

This blog will outline the integration that SAP offers with maintain master data for customers that are on the ERP version of the Employee Interaction. Jun 21, 2010


What is new with the Employee Interaction Center in EHP5

Word is slowly starting to come out on what will be delivered in Enhancement Package 5 (EHP5) for the Employee Interaction Center and although it is subject to change I thought I would share it with the SDN community. May 6, 2010


Valuable Lessons to Make the Most of your SAP Career

Five valuable lessons which will help you make the most of your SAP career. Mar. 18, 2010


Activity Search Options within the Employee Interaction Center (EIC)

Explores the Activity Search Options within the Employee Interaction Center (EIC). Mar. 2, 2010


What is Planned in EHP5 for Human Capital Management

The enclosed blog will provide some detail as to what's planned to be included in EHP5 for Human Capital Management. Dec. 16, 2009


How to Create an Activity within the Employee Interaction Center (EIC)

This blog will outline how to create an EIC activity within the ERP version of the Employee Interaction Center. Nov. 19, 2009


How to Implement Computer Telephony Integration (CTI) with the SAP CRM Interaction Center

This blog describes the steps necessary to implement computer telephony integration (CTI) with your SAP CRM Interaction Center. Nov. 11, 2009


Keys to Ensure a Successful SAP?s Employee Interaction Center Implementation

The keys to ensure a successful SAP?s Employee Interaction Center Implementation. Oct. 12, 2009


Employee Interaction Center (EIC) and Solution Types

How to set up Resolutions within the Employee Interaction Center(EIC). Sep. 24, 2009


ERP Employee Interaction Center (EIC) What's New and Exciting In Enhancement Pack 4 (EHP4)

This article outlines the new functionality that SAP delivers for the ERP Employee Interaction Center (EIC) in Enhancement Package 4 (EHP4). Jul. 29, 2009


Category and Subcategory within the Employee Interaction Center (EIC)

How to best set up Categories and Subcategories within the Employee Interaction Center (EIC). Jul. 10, 2009


Employee Interaction Center (EIC) and Business Information Warehouse Reporting

The capabilities of the Business Information Warehouse (BI/BW) as it relates to the Employee Interaction Center. Jul. 8, 2009


Choosing A Deployment Option for Employee Interaction Center

SAP currently offers two deployment options for the Employee Interaction Center. This blog provides some answers on how to determine which option is best for your needs. Jul. 1, 2009


Employee Interaction Center (EIC) Integration with HCM

How the Employee Interaction Center fits into SAP?s Shared Service model as we as the integration with Human Capital Management (HCM). Jun. 5, 2009


What is Computer Telephony Integration (and Why Do I Need It?)

Learn about Computer Telephony Integration (CTI) and Multi-Channel Integration for the SAP CRM Interaction Center. Add telephony, e-mail, and chat to your call center, contact center, interaction center, or customer care center. Oct. 29, 2007

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